Official app support
PDF-MD Support
Ask questions, request support, or report a PDF-MD problem here. Support covers PDF import, OCR mode choice, Markdown export, audit sidecars, licensing, and App Store access.
Contact PDF-MD support
Use the support request form or email worldpresident1030@gmail.com. Include the PDF-MD version, your macOS version, what you were trying to do, and what went wrong.
Support request form
Use the support request form for questions, bug reports, purchase access problems, and feature requests. In PDF-MD, Help > Report Issue can include app context when available.
Response expectations
Support requests are reviewed by the app owner. Most support requests should receive a first response or status update within 2 business days.
Privacy
Raw reports, reporter email, reproduction notes, and diagnostics stay private for owner review. Public issue pages use reviewed summaries only.
PDF-MD help topics
- Choosing Fast Text, Hybrid, OCR, or Heavy Audit routes.
- Handling scanned PDFs, slide decks, and image-heavy files.
- Reviewing Markdown output, audit sidecars, and diagnostics.
- Resolving export failures, licensing, or App Store access.
Public status
Reviewed known issues are grouped publicly. If your report contains private files, document titles, logs, or purchase details, use the support form instead of a public issue.